the mei mei team has a meticulous quality control process in place to ensure that your items are delivered to you in the condition as described.

however, we understand that sometimes things just don't work out and will do our best to accommodate you~

don't forget that you can always reach out ahead of your order if you have sizing and fabrication queries to reduce any unwanted hassle.

love, mei mei ♥♥

refunds & returns

we hope you adore your deadstock gem — each piece is special and deserves a second chance! because of the nature of our items, we don’t offer returns for change of mind or general wear.

but, if something arrives faulty or incorrect, we’ve got you! just send us an email at info@meimeimarket.com.au within 14 days of receiving your order with:

• your order number
• a quick note about what’s wrong
• some clear pics of the fault

please use the size guide information listed on the specific product page to make sure you match yourself to your correct size.

return postage

return postage will be paid for by the customer (you will be emailed clear instructions once you submit a return request).

we recommend that return shipping is prepaid and traceable. in the event that the package is not received or lost in transit, Mei Mei Market will not be liable. 

we will get back to you as soon as possible on next steps. thank you for supporting  for giving these pieces a second life ♻️

final sale

any items bought on sale during flash promotions, or at a discount of 30% or greater are considered final sale and not eligible for return unless deemed faulty.